Safety Measures

Following Governor Pritzker’s Order announcing the reopening of certain retail businesses, Water Tower Place will reopen on Tuesday, June 9. The Mall will be open from 11:00 a.m. to 7:00 p.m. Monday-Saturday and from 12:00 p.m. to 6:00 p.m. on Sunday.

New measures have been implemented to help ensure the health and safety for all who enter the Mall, including hand-sanitizing stations, touch-free interactions, frequent and intense cleanings, social distancing directions and a new filtered air system that captures airborne viruses. In addition, as required by state or local mandate and to keep our community safe, face coverings are required (with certain exceptions) upon entering the Mall. Signage of our face coverings requirement has been posted to all public entry doors. We are working diligently to provide a safe, clean environment where people feel comfortable shopping, dining and enjoying their time.

As the state-wide dining restriction mandate remains in place, the food court seating area will remain closed. Food court tenants that choose to reopen will be available for carryout only.

For a more detailed list of all of our security measures, visit our Safety Page.

Please note our open stores and curbside pickup options

The most up-to-date information from the Centers for Disease Control’s website can be obtained here.